ServerBase AG incident

Infrastructure Freeze

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Resolved on December 4, 2025, affecting Customer Servers (CHZHC1/ZRH1) and Customer Servers (CHAGC1/LPG1) and 1 more.

Started
Dec 04, 2025, 01:20 PM UTC
Resolved
Dec 04, 2025, 01:20 PM UTC
Duration
–
Detected by Pingoru
Dec 04, 2025, 01:20 PM UTC

Affected components

Customer Servers (CHZHC1/ZRH1)Customer Servers (CHAGC1/LPG1)Dedicated CitrixCluster VPS (Legacy) / awesome.cloud VPSVirtual Datacenter (VDC) - Region ZRH1Private CloudManaged Servers / OnPrem SystemsCloudStorageServerBase SystemsSMTP GW

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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