Sertifi experienced a minor incident on June 9, 2026 affecting Digital Contracts and e-Signatures (Digital Contracts and e-Signatures), lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Digital Contracts and e-Signatures (Digital Contracts and e-Signatures)
Update timeline
- identified Jun 09, 2026, 08:18 PM UTC
We are currently investigating reports of users unable to download and view signature documents. Our team is actively working to identify the root cause and assess the impact on our services. We appreciate your patience and will provide updates as soon as more information becomes available.
- resolved Jun 09, 2026, 08:44 PM UTC
The issue has been successfully resolved, and all services are now operating normally. We apologize for any inconvenience this may have caused. If you continue to experience any problems, please contact our support team.