- Detected by Pingoru
- Jul 23, 2026, 10:21 PM UTC
- Resolved
- Sep 21, 2026, 11:34 PM UTC
- Duration
- 60d 1h
Affected: Search API
Timeline · 3 updates
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investigating Jul 23, 2026, 10:21 PM UTC
Our eBay Search API is currently experiencing a low success rate and high response times. We’re very sorry for the inconvenience and will share another update once we have more information or performance has fully stabilized. https://github.com/serpapi/public-roadmap/issues/4063
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identified Aug 01, 2026, 03:44 PM UTC
We've identified that the performance has been worse due to the Sold and Complete filters being hidden behind a login, making API calls with these timeout, decreasing the overall success rate.
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resolved Sep 21, 2026, 11:34 PM UTC
We’re closing this incident as the issue is related to eBay moving the Sold and Completed filters behind a login. These filters are now only accessible to logged-in eBay users, which means we cannot scrape the data. This results in failed requests or empty results. Our engineering team is working on officially deprecating these filters. If eBay makes these filters available to logged-out users again, we’ll restore support for them on our end as well. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Jul 20, 2026, 09:25 PM UTC
- Resolved
- Aug 14, 2026, 08:52 AM UTC
- Duration
- 24d 11h
Affected: Search APISearch API
Timeline · 6 updates
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identified Jul 20, 2026, 09:25 PM UTC
We're currently experiencing an increase in response times affecting our Google Light Search API. Our engineers are working to develope a solution.
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monitoring Jul 24, 2026, 05:44 AM UTC
We're seeing a better response time at the moment, especially on the Google Light API
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identified Jul 25, 2026, 06:06 PM UTC
While performance improvements have been stable for the Google Light Search API, we are still seeing longer response times for the Google Search API.
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identified Aug 03, 2026, 09:04 PM UTC
Response times are increasing for Google Light Search API currently. Our engineers are working on a solution.
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identified Aug 04, 2026, 11:41 PM UTC
We've made improvements to Google Light Search API and the response times have decreased on our end to an average of 0.65s.
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resolved Aug 14, 2026, 08:52 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2026, 05:29 AM UTC
- Resolved
- Jul 17, 2026, 11:07 PM UTC
- Duration
- 3d 17h
Affected: Search APISearch APIImages Light APIAI Mode APIShopping Light APIForums APIImages APIImmersive Product APILocal APIShopping API
Timeline · 7 updates
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monitoring Jul 14, 2026, 05:29 AM UTC
We saw a decrease in success rates and slower response times on several, but not all, Google-related APIs. We've deployed a fix, and are currently monitoring the issue GitHub issue: https://github.com/serpapi/public-roadmap/issues/4025
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investigating Jul 14, 2026, 09:25 PM UTC
We're investigating another increase in response times, most significantly affecting the Google Light Search API but also affecting other Google APIs.
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identified Jul 15, 2026, 10:37 PM UTC
Google Light response times have returned to normal. However, some responses may still return empty results, as documented here: https://github.com/serpapi/public-roadmap/issues/4032. You may also continue to experience elevated response times across some of our Google-based APIs. This issue is related to recent changes from Google, as well as an issue affecting one or more of our upstream service providers. Our engineers are actively working on a fix, and we'll continue to provide updates as progress is made.
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identified Jul 15, 2026, 10:52 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Jul 17, 2026, 10:06 AM UTC
We implemented a fix that should restore the performance to the expected level. We'll continue monitoring the situation for the time being.
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monitoring Jul 17, 2026, 10:06 AM UTC
We are continuing to monitor for any further issues.
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resolved Jul 17, 2026, 11:07 PM UTC
Performance has been restored across the affected Google APIs and has remained stable over the past 24 hours. This incident has now been resolved. Thank you for your patience as we continue working to improve the resilience of our systems.
Read the full incident report →
- Detected by Pingoru
- Jul 13, 2026, 09:32 PM UTC
- Resolved
- Aug 01, 2026, 03:39 PM UTC
- Duration
- 18d 18h
Affected: Search API
Timeline · 3 updates
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investigating Jul 13, 2026, 09:32 PM UTC
We’re investigating an issue affecting the Google Light Search API in which some paginated searches using search operators may return empty results. Our team is actively working to identify the cause and restore normal functionality. Read more here: https://github.com/serpapi/public-roadmap/issues/4023 We’ll provide another update as more information becomes available.
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monitoring Jul 13, 2026, 11:36 PM UTC
Our team has deployed fixes for an issue impacting multiple APIs. Success rates and response times are recovering. We are closely monitoring the platform to ensure stability. Some requests may still see elevated latency as systems fully recover.
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resolved Aug 01, 2026, 03:39 PM UTC
The issue has been resolved for a few weeks now.
Read the full incident report →
- Detected by Pingoru
- Jul 03, 2026, 03:43 PM UTC
- Resolved
- Jul 12, 2026, 12:00 PM UTC
- Duration
- 8d 20h
Affected: Search APISearch APIAds Transparency APIImages Light APIAI Mode APINews Light APIAI Overview APIShopping Light APIAutocomplete APIVideos Light APIForums APIFinance APIFinance Markets APIFlights APIFlights Autocomplete APIFlights Deals APIHotels APIHotels Reviews APIHotels Photos APIImages APIImmersive Product APIJobs APILens APILocal APILocal Services APIMaps APIMaps Reviews APINews APIPatents APIPlay Store APIRelated Questions APIReverse Image APIScholar APIShopping APIShort Videos APITravel Explore APITrends APIVideos APIScholar Case Law APIMaps Photos API
Timeline · 8 updates
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investigating Jul 03, 2026, 03:43 PM UTC
We're seeing higher than normal response times on several, but not all, Google related APIs. https://github.com/serpapi/public-roadmap/issues/3972
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investigating Jul 03, 2026, 03:44 PM UTC
We are continuing to investigate this issue.
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monitoring Jul 04, 2026, 08:21 AM UTC
We're seeing improved response time and stability for the past couple of hours. We'll continue monitoring the performance.
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investigating Jul 05, 2026, 06:13 PM UTC
We're seeing increased response times across several Google-related APIs since the last hour. We're investigating
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monitoring Jul 05, 2026, 07:31 PM UTC
Good news! We deployed a fix, and we're seeing recovery. Our engineering team is continuing to monitor the situation closely and make adjustments to fully restore normal performance. We appreciate your patience and will keep you updated as we have more information. Thank you for your understanding.
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identified Jul 06, 2026, 04:57 PM UTC
We're seeing another increase in response times this morning, most noticibly affecting our Google Shopping API. We're investigating and will follow up with any updates. Thank you for your continued patience.
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investigating Jul 06, 2026, 04:58 PM UTC
We are currently investigating this issue.
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resolved Jul 12, 2026, 12:00 PM UTC
We've made some internal adjustments and have seen much better performance for the past few days. We'll continue monitoring the situation. We consider this issue resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 27, 2026, 07:20 PM UTC
- Resolved
- Jul 01, 2026, 11:51 PM UTC
- Duration
- 4d 4h
Affected: API
Timeline · 8 updates
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investigating Jun 27, 2026, 07:20 PM UTC
We're currently experiencing longer response times and lower success rates across APIs. We're investigating the issue. Thank you for your patience in the meantime.
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investigating Jun 27, 2026, 07:22 PM UTC
We are continuing to investigate this issue.
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monitoring Jun 27, 2026, 09:13 PM UTC
We've recovered from the brief outage. We'll continue monitoring the performance.
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identified Jun 28, 2026, 08:56 AM UTC
We're seeing the issue is back. Our engineer is working on a fix.
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monitoring Jun 28, 2026, 09:50 PM UTC
The success rate is back to normal. We'll continue monitoring the performance.
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identified Jun 29, 2026, 08:59 PM UTC
This issue has returned. We are working to restore response times and success rates to expected levels while continuing to investigate and develop a longer-term fix.
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identified Jun 30, 2026, 09:16 PM UTC
Success rates have returned to expected levels, but response times remain elevated. Our team is continuing to work on restoring response times to normal as soon as possible. We will provide another update as soon as possible.
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resolved Jul 01, 2026, 11:51 PM UTC
The incident appears to be resolved, success rates and response times have returned to normal. We'll continue monitoring to ensure stabillity. Thanks for your patience, and we apologize for the impact on your business and workflows.
Read the full incident report →
- Detected by Pingoru
- Jun 24, 2026, 10:40 PM UTC
- Resolved
- Jul 04, 2026, 08:55 AM UTC
- Duration
- 9d 10h
Affected: AI Mode API
Timeline · 4 updates
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investigating Jun 24, 2026, 10:40 PM UTC
The Google AI Mode API is currently experiencing reduced success rates and increased response times. We’re very sorry for the inconvenience and will share another update once we have more information or performance has stabilized.
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investigating Jun 24, 2026, 10:41 PM UTC
We are continuing to investigate this issue.
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monitoring Jun 28, 2026, 10:33 PM UTC
We're seeing 100% success rate since yesterday with some small hiccups. We're still monitoring the situation.
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resolved Jul 04, 2026, 08:55 AM UTC
The performance remained stable outside of a couple of incidents, which were more general rather than Google AI Mode API-specific.
Read the full incident report →
- Detected by Pingoru
- Jun 23, 2026, 01:00 AM UTC
- Resolved
- Jun 26, 2026, 11:42 PM UTC
- Duration
- 3d 22h
Affected: Maps Reviews API
Timeline · 2 updates
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investigating Jun 23, 2026, 01:00 AM UTC
We are currently investigating an issue affecting pagination and filtered queries for the Google Maps Reviews API, which may cause requests to fail.
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resolved Jun 26, 2026, 11:42 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 18, 2026, 08:01 PM UTC
- Resolved
- Jul 03, 2026, 11:23 PM UTC
- Duration
- 15d 3h
Affected: Search APIProduct API
Timeline · 3 updates
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investigating Jun 18, 2026, 08:01 PM UTC
We're currently investigating elevated responses times, decreased success rates, and ocassional empty results affecting the Home Depot API and Home Depot Product API.
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monitoring Jul 02, 2026, 12:11 AM UTC
We've deployed a temporary fix about a week ago for Home Depot API and Home Depot Product API. Response times and success rates are back to normal. We are continuing to work on a more permanent solution, that we aim to roll out in the coming weeks. Thanks for your patience and understanding as we work through this.
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resolved Jul 03, 2026, 11:23 PM UTC
The performance issues affecting Home Depot API & Home Depot Product API have been resolved. Response times and success rates have returned to normal levels. We’re very sorry for the disruption this issue caused and appreciate your patience while we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Jun 18, 2026, 05:11 AM UTC
- Resolved
- Jul 12, 2026, 12:10 PM UTC
- Duration
- 24d 6h
Affected: Travel Explore API
Timeline · 2 updates
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investigating Jun 18, 2026, 05:11 AM UTC
Currently, the API is returning empty results. Issue on GitHub: https://github.com/serpapi/public-roadmap/issues/3910
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resolved Jul 12, 2026, 12:10 PM UTC
We've resolved the issue, and the results should now be returned correctly.
Read the full incident report →
- Detected by Pingoru
- Jun 08, 2026, 08:16 AM UTC
- Resolved
- Jun 11, 2026, 11:38 PM UTC
- Duration
- 3d 15h
Affected: API
Timeline · 4 updates
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investigating Jun 08, 2026, 08:16 AM UTC
We're seeing an increase in our response time for Google-related APIs at the moment. We apologize for any issues it causes. Our team is currently investigating and monitoring the situation. Related issue: https://github.com/serpapi/public-roadmap/issues/3895
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investigating Jun 08, 2026, 06:19 PM UTC
We are continuing to investigate this issue.
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monitoring Jun 08, 2026, 06:20 PM UTC
We have identified the root cause of elevated response times affecting our Google APIs. Our cookie generators were unable to keep up with an unexpected surge of traffic on one of our normally less-used APIs. We have prepared a solution for future surges. Response times are now recovering across all affected APIs, and we will continue to monitor for stability.
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resolved Jun 11, 2026, 11:38 PM UTC
Performance has remained stable over the past three days. We will continue to monitor the service and implement additional resilience improvements to help prevent similar issues in the future.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 04:29 PM UTC
- Resolved
- Jun 10, 2026, 06:00 PM UTC
- Duration
- 9d 1h
Affected: APIWebsite
Timeline · 3 updates
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investigating Jun 01, 2026, 04:29 PM UTC
We are currently experiencing an outage across our APIs and website. The team is working on restoring the services.
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monitoring Jun 01, 2026, 05:11 PM UTC
We have implemented a fix to resolve this issue. We are continuing to monitor closely.
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resolved Jun 10, 2026, 06:00 PM UTC
The incident has been resolved. Requests are now succeeding as expected, and the platform is operating normally again. We’re very sorry for the interruption and are grateful for your patience while we worked to restore service. We are continuing to monitor on our end.
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 11:24 AM UTC
- Resolved
- Jun 01, 2026, 11:58 AM UTC
- Duration
- 34m
Affected: APIWebsite
Timeline · 2 updates
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identified Jun 01, 2026, 11:24 AM UTC
We are currently experiencing a partial outage across our APIs and website. The team is working on restoring the services.
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resolved Jun 01, 2026, 11:58 AM UTC
We've now recovered. The team is investigating the root cause of this issue to prevent it from happening again. Our sincerest apologies for the trouble!
Read the full incident report →
- Detected by Pingoru
- May 31, 2026, 07:24 AM UTC
- Resolved
- May 31, 2026, 07:24 AM UTC
- Duration
- –
Affected: APIWebsite
Timeline · 1 update
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resolved May 31, 2026, 07:24 AM UTC
We've experienced a brief service disruption between ~6-7 AM UTC on Sunday, May 31st. This might have resulted in valid searches returning 522/525 errors. We're still investigating the issue in depth, but the observations suggest our servers may have been temporarily overloaded. The issue is now resolved. Our sincerest apologies for the inconvenience and trouble caused by the issue.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 09:01 PM UTC
- Resolved
- May 22, 2026, 12:00 AM UTC
- Duration
- 2h 59m
Affected: APISearch APISearch APIAds Transparency APIImages Light APIAI Mode APINews Light APIAI Overview APIShopping Light APIAutocomplete APIVideos Light APIForums APIFinance APIFinance Markets APIFlights APIFlights Autocomplete APIHotels APIHotels Reviews APIHotels Photos APIImages APIImmersive Product APIJobs APILens APILocal APILocal Services APIMaps APIMaps Reviews APINews APIPatents APIPlay Store APIRelated Questions APIReverse Image APIScholar APIShopping APIShort Videos APITravel Explore APITrends APIVideos APIScholar Case Law APIMaps Photos API
Timeline · 4 updates
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investigating May 21, 2026, 09:01 PM UTC
We’re currently experiencing a major outage affecting multiple Google APIs. A large number of requests are failing or timing out. Our engineering team is actively investigating and treating this as our top priority. Public Roadmap Issue: https://github.com/serpapi/public-roadmap/issues/3846
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monitoring May 21, 2026, 09:38 PM UTC
We've implemented a fix and are seeing response time and success rates recover. We are currently monitoring. Please feel free to reach out to us at [email protected] if you continue to face any issues.
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monitoring May 21, 2026, 09:40 PM UTC
We are continuing to monitor for any further issues.
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resolved May 22, 2026, 12:00 AM UTC
Response times and success rates have returned to normal levels. We’re very sorry for the disruption this issue caused and appreciate your patience while we worked to resolve this issue. We'll keep monitoring for any issues.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 01:34 AM UTC
- Resolved
- May 22, 2026, 12:06 AM UTC
- Duration
- 22h 31m
Affected: Flights API
Timeline · 3 updates
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investigating May 21, 2026, 01:34 AM UTC
We are currently investigating an issue affecting the Google Flights API where searches using the `deep_search` parameter may timeout. At this time, the issue appears to impact the majority of requests made with this parameter enabled. Public Roadmap: https://github.com/serpapi/public-roadmap/issues/2749 As a temporary workaround, we recommend omitting the `deep_search` parameter. We apologize for the inconvenience and appreciate your patience while we work on a fix.
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monitoring May 21, 2026, 04:06 AM UTC
We have implemented a fix for the issue affecting Google Flights API searches using the `deep_search` parameter and are currently monitoring. At this time, searches appear to be processing normally again. Thank you for your patience while we worked to address this issue.
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resolved May 22, 2026, 12:06 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 03:06 PM UTC
- Resolved
- May 31, 2026, 08:24 AM UTC
- Duration
- 30d 17h
Affected: Finance APIFinance Markets API
Timeline · 3 updates
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investigating Apr 30, 2026, 03:06 PM UTC
We're seeing higher than normal response times on the Google Finance API and Google Finance Markets API. We're investigating.
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investigating May 05, 2026, 09:48 PM UTC
We’re currently experiencing a major outage affecting Google Finance API and Google Finance Markets API. A large number of requests are failing or timing out. We have prioritized this issue and our engineering team is actively investigating. Related Issues on our Public Roadmap: https://github.com/serpapi/public-roadmap/issues/3769 https://github.com/serpapi/public-roadmap/issues/3765
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resolved May 31, 2026, 08:24 AM UTC
We now support the new layout on the Google Finance website. Thank you for your patience!
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2026, 02:17 PM UTC
- Resolved
- Jun 26, 2026, 10:35 AM UTC
- Duration
- 56d 20h
Affected: Product API
Timeline · 4 updates
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investigating Apr 30, 2026, 02:17 PM UTC
We’re seeing elevated response times again for the Walmart Product API. Our engineering team is investigating and working to restore normal performance. Public Roadmap issue: https://github.com/serpapi/public-roadmap/issues/3739
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monitoring May 06, 2026, 03:23 PM UTC
A fix has been implemented. We are monitoring the results.
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investigating May 14, 2026, 10:54 AM UTC
We see another performance degradation with the Walmart Product API. We're investigating the issue.
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resolved Jun 26, 2026, 10:35 AM UTC
This issue has been resolved and the response time for Walmart Product API is back to normal.
Read the full incident report →
- Detected by Pingoru
- Feb 24, 2026, 06:26 PM UTC
- Resolved
- Jun 26, 2026, 10:44 AM UTC
- Duration
- 121d 16h
Affected: APIShopping Light API
Timeline · 4 updates
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investigating Feb 24, 2026, 06:26 PM UTC
We're currently experiencing elevated response times for most APIs, and reduced success rates on some. The Google Shopping Light API appears most affected. We're still investigating and will follow up when we have more information. Thanks for your patience in the meantime.
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identified Feb 24, 2026, 10:32 PM UTC
The issue occurred due to changes from Google's side. We've made some temporary adjustements that should resolve the problem for the majority of APIs. Response times and success rates should be improving. Google Shopping and Google Shopping Light APIs may still be degraded or not function as expected. Thanks for your continued patience as we work toward a full resolution.
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identified Apr 07, 2026, 05:34 PM UTC
We’re continuing to work on a fix to restore normal response times for the Google Shopping Light API. At this time, the issue should no longer be affecting other APIs.
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resolved Jun 26, 2026, 10:44 AM UTC
We released an improvement that significantly reduced response times for Google Shopping Light API.
Read the full incident report →
