Resolved after 56 days 20 hours, affecting Product API, on July 26, 2026.
We’re working on a fix, which is currently under review. We apologize for the wait and will share an update as soon as the issue is resolved. We appreciate your continued patience and understanding.
Affected components
Update timeline
- investigating Jul 26, 2026, 03:31 PM UTC
We are currently investigating elevated response times for our Home Depot Product API. https://github.com/serpapi/public-roadmap/issues/4066
- identified Aug 10, 2026, 10:03 AM UTC
The team has identified the issue. We are working on a fix.
- monitoring Aug 14, 2026, 01:53 PM UTC
We deployed a fix that should resolve the issue. We see recovery, but will continue monitoring.
- identified Aug 17, 2026, 08:46 AM UTC
We're actively working on a fix. We can't share any ETA at the moment, but we will be sure to update once we have more information.
- monitoring Aug 19, 2026, 03:59 PM UTC
A fix has been implemented, and the API has remained stable over the last day. We will continue monitoring the results to ensure the issue remains resolved.
- monitoring Aug 19, 2026, 10:53 PM UTC
We are continuing to monitor for any further issues.
- identified Sep 11, 2026, 03:59 AM UTC
We observed degraded performance again and the team has identified the issue. We are actively working on implementing a fix.
- identified Sep 19, 2026, 11:21 PM UTC
We’re working on a fix, which is currently under review. We apologize for the wait and will share an update as soon as the issue is resolved. We appreciate your continued patience and understanding.
- resolved Sep 21, 2026, 12:28 PM UTC
We've released a fix restoring the performance. Thank you for your patience.
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