SerpApi incident

[Google Maps Reviews API] Performance degradation

Resolved after 2 hours 35 minutes, affecting Maps Reviews API, on August 14, 2026.

monitoring Aug 14, 2026, 11:15 AM UTC

We are continuing to monitor for any further issues.

Started
Aug 14, 2026, 08:40 AM UTC
Resolved
Aug 14, 2026, 11:16 AM UTC
Duration
2h 35m
Detected by Pingoru
Aug 14, 2026, 08:40 AM UTC

Affected components

Maps Reviews API

Update timeline

  1. investigating Aug 14, 2026, 08:40 AM UTC

    We are investigating higher error rates and response times on the Google Maps Reviews API. We're very sorry for the disruption. https://github.com/serpapi/public-roadmap/issues/4151

  2. monitoring Aug 14, 2026, 10:09 AM UTC

    We have deployed a fix that has restored normal performance. We're monitoring to ensure things remain stable.

  3. monitoring Aug 14, 2026, 11:15 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 14, 2026, 11:16 AM UTC

    Performance has remained stable. This is now resolved.

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