SerpApi incident

[Tripadvisor Place API] Performance Degradation

Resolved after 20 hours 6 minutes, affecting Place API, on August 4, 2026.

resolved Aug 05, 2026, 12:42 AM UTC

A fix for the Tripadvisor Place API has been successfully deployed. Success rates and average response times have returned to normal levels. We apologize for any inconvenience this caused and appreciate your patience while we resolved the issue.

Started
Aug 04, 2026, 04:36 AM UTC
Resolved
Aug 05, 2026, 12:42 AM UTC
Duration
20h 6m
Detected by Pingoru
Aug 04, 2026, 04:36 AM UTC

Affected components

Place API

Update timeline

  1. investigating Aug 04, 2026, 04:36 AM UTC

    The Tripadvisor Place API is currently experiencing a performance degradation, with success rates dropping and elevated average response times. Customers may encounter a high rate of failed requests. We are actively investigating and will share another update once we have more information. You may track our Public Github Issue here: https://github.com/serpapi/public-roadmap/issues/4114

  2. resolved Aug 05, 2026, 12:42 AM UTC

    A fix for the Tripadvisor Place API has been successfully deployed. Success rates and average response times have returned to normal levels. We apologize for any inconvenience this caused and appreciate your patience while we resolved the issue.

Your product runs on more than SerpApi

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →