SerpApi incident

[eBay Search API] Performance Degradation

Resolved after 60 days 1 hour, affecting Search API, on July 23, 2026.

resolved Sep 21, 2026, 11:34 PM UTC

We’re closing this incident as the issue is related to eBay moving the Sold and Completed filters behind a login. These filters are now only accessible to logged-in eBay users, which means we cannot scrape the data. This results in failed requests or empty results. Our engineering team is working on officially deprecating these filters. If eBay makes these filters available to logged-out users again, we’ll restore support for them on our end as well. Thank you for your patience and understanding.

Started
Jul 23, 2026, 10:21 PM UTC
Resolved
Sep 21, 2026, 11:34 PM UTC
Duration
60d 1h
Detected by Pingoru
Jul 23, 2026, 10:21 PM UTC

Affected components

Search API

Update timeline

  1. investigating Jul 23, 2026, 10:21 PM UTC

    Our eBay Search API is currently experiencing a low success rate and high response times. We’re very sorry for the inconvenience and will share another update once we have more information or performance has fully stabilized. https://github.com/serpapi/public-roadmap/issues/4063

  2. identified Aug 01, 2026, 03:44 PM UTC

    We've identified that the performance has been worse due to the Sold and Complete filters being hidden behind a login, making API calls with these timeout, decreasing the overall success rate.

  3. resolved Sep 21, 2026, 11:34 PM UTC

    We’re closing this incident as the issue is related to eBay moving the Sold and Completed filters behind a login. These filters are now only accessible to logged-in eBay users, which means we cannot scrape the data. This results in failed requests or empty results. Our engineering team is working on officially deprecating these filters. If eBay makes these filters available to logged-out users again, we’ll restore support for them on our end as well. Thank you for your patience and understanding.

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