Sequoia incident

Sequoia OS Platform and Products Degradation

Critical Resolved View vendor source →

Sequoia experienced a critical incident on July 16, 2026 affecting admin.sequoia.com and px.sequoia.com, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2026, 08:00 AM UTC
Resolved
Jul 16, 2026, 09:27 AM UTC
Duration
1h 27m
Detected by Pingoru
Jul 16, 2026, 08:00 AM UTC

Affected components

admin.sequoia.compx.sequoia.com

Update timeline

  1. investigating Jul 16, 2026, 08:53 AM UTC

    Due to one of our partner vendors going through unforeseen outage in their product, our Sequoia OS plaform is encountering login issues currently. Our tech team is aware of the incident and actively working to bring our platform online. We will keep an active update on the progres

  2. identified Jul 16, 2026, 08:55 AM UTC

    The root cause of the issue has been identified and we are actively engaged with our partner to get us back online soon

  3. resolved Jul 16, 2026, 09:27 AM UTC

    This incident has been resolved through our internal solution. All services back to normal. We will follow up with our vendor-partner to get to normal state soon. But all our services are back to normal