Resolved after 1 hour 27 minutes, affecting admin.sequoia.com and px.sequoia.com, on July 16, 2026.
This incident has been resolved through our internal solution. All services back to normal. We will follow up with our vendor-partner to get to normal state soon. But all our services are back to normal
Affected components
Update timeline
- investigating Jul 16, 2026, 08:00 AM UTC
Due to one of our partner vendors going through unforeseen outage in their product, our Sequoia OS plaform is encountering login issues currently. Our tech team is aware of the incident and actively working to bring our platform online. We will keep an active update on the progres
- identified Jul 16, 2026, 08:55 AM UTC
The root cause of the issue has been identified and we are actively engaged with our partner to get us back online soon
- resolved Jul 16, 2026, 09:27 AM UTC
This incident has been resolved through our internal solution. All services back to normal. We will follow up with our vendor-partner to get to normal state soon. But all our services are back to normal
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