Sequence incident

Quotes unavailable for some customers

Minor Resolved View vendor source →

Sequence experienced a minor incident on July 10, 2026 affecting CPQ, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 06:21 PM UTC
Resolved
Jul 10, 2026, 06:21 PM UTC
Duration
Detected by Pingoru
Jul 10, 2026, 06:21 PM UTC

Affected components

CPQ

Update timeline

  1. monitoring Jul 10, 2026, 05:46 PM UTC

    Status: Monitoring A third party provider is having an outage that may prevent access to quotes within the Sequence dashboard. We are monitoring and will provide an update when we see recovery. API endpoints for quotes are still available. Affected components CPQ (Partial outage)

  2. resolved Jul 10, 2026, 06:21 PM UTC

    Status: Resolved Our underlying service provider have resolved their incident and we have confirmed quotes access in the Sequence dashboard has been restored. Affected components CPQ (Operational)