Sequence incident

Stripe payment links missing on some invoices

Minor Resolved View vendor source →

Sequence experienced a minor incident on May 29, 2026 affecting Third party integrations, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 01:09 AM UTC
Resolved
May 29, 2026, 01:09 AM UTC
Duration
Detected by Pingoru
May 29, 2026, 01:09 AM UTC

Affected components

Third party integrations

Update timeline

  1. investigating May 28, 2026, 05:24 PM UTC

    Status: Investigating We're investigating an issue where a small number of Stripe-enabled invoices are being sent with a "Pay with Stripe" button that doesn't load payment options. Engineering is actively investigating. We'll update here as we have more information. Affected components Third party integrations (Degraded performance)

  2. monitoring May 28, 2026, 05:36 PM UTC

    Status: Monitoring This issue has now been resolved. We're working on a deeper resolution that should prevent this going forward. Affected components Third party integrations (Degraded performance)

  3. resolved May 29, 2026, 01:09 AM UTC

    Status: Resolved This issue has been resolved Affected components Third party integrations (Operational)