Sequence incident

Stripe payment links missing on some invoices

Sequence is currently experiencing a major incident affecting Third party integrations, which began 25 min ago. The vendor's full update timeline is below.

Started
May 28, 2026, 05:36 PM UTC
Resolved
Ongoing
Duration
● 24m
Detected by Pingoru
May 28, 2026, 05:36 PM UTC

Affected components

Third party integrations

Update timeline

  1. investigating May 28, 2026, 05:24 PM UTC

    Status: Investigating We're investigating an issue where a small number of Stripe-enabled invoices are being sent with a "Pay with Stripe" button that doesn't load payment options. Engineering is actively investigating. We'll update here as we have more information. Affected components Third party integrations (Degraded performance)

  2. monitoring May 28, 2026, 05:36 PM UTC

    Status: Monitoring This issue has now been resolved. We're working on a deeper resolution that should prevent this going forward. Affected components Third party integrations (Degraded performance)