Sequence experienced a minor incident on May 27, 2026 affecting Customer portal, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Customer portal
Update timeline
- identified May 27, 2026, 05:56 PM UTC
Status: Identified We've identified an error when using the 'pay using Stripe' link on an invoice. Our team are currently addressing the root cause Affected components Customer portal (Degraded performance)
- resolved May 27, 2026, 08:10 PM UTC
Status: Resolved We have resolved the issue. Any affected customers have been notified. Affected components Customer portal (Operational)