Resolved after 3 hours 18 minutes, affecting USA (NA1) and USA (NA4) and 1 more, on August 3, 2025.
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
Affected components
Update timeline
- investigating Aug 03, 2025, 09:26 PM UTC
Some customers may be experiencing slower than normal performance when accessing the management console. We are investigating the cause of this degradation and working to restore full performance as quickly as possible. Thank you for your patience.
- identified Aug 03, 2025, 10:39 PM UTC
The underlying issue has been identified and our engineering teams are actively working to implement a fix. We will provide updates as we make progress and appreciate your continued patience as we resolve the incident.
- monitoring Aug 04, 2025, 12:40 AM UTC
A fix has been applied and we are closely monitoring system performance to ensure stability. We will continue to observe for any further issues and will keep you updated on progress.
- resolved Aug 04, 2025, 12:45 AM UTC
All services have been fully restored and the incident is now resolved. We have validated that all systems are functioning normally. Thank you for your patience throughout this incident.
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