SentiLink incident

SentiLink - Server Issues

Resolved after 1 day 1 hour, affecting api.sentilink.com and api.sentilink.com (api.sentilink.com — API), on September 8, 2026.

monitoring Sep 08, 2026, 10:00 PM UTC

Services are operational and we are continuing to monitor to ensure server stability.

Started
Sep 08, 2026, 07:24 PM UTC
Resolved
Sep 09, 2026, 08:44 PM UTC
Duration
1d 1h
Detected by Pingoru
Sep 08, 2026, 07:24 PM UTC

Affected components

api.sentilink.comapi.sentilink.com (api.sentilink.com — API)

Update timeline

  1. investigating Sep 08, 2026, 07:24 PM UTC

    SentiLink is currently experiencing server issues resulting in HTTP 5XX status codes. We are actively investigating and working towards a resolution.

  2. monitoring Sep 08, 2026, 07:51 PM UTC

    The issue has been identified and fixed. We're currently monitoring the situation and analyzing impact.

  3. monitoring Sep 08, 2026, 08:20 PM UTC

    The partial outage occurred between 12:17-12:37pm PT and again between 1:06-1:08pm PT, causing a small volume of requests to fail with HTTP 5XX status codes. We've deployed a fix and are actively monitoring the situation to ensure it doesn't reoccur.

  4. monitoring Sep 08, 2026, 10:00 PM UTC

    Services are operational and we are continuing to monitor to ensure server stability.

  5. resolved Sep 09, 2026, 08:44 PM UTC

    Issue was resolved with the fix deployed at 1:09pm PT on September 8th.

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