SentiLink incident

API Degraded Performance

Resolved after 1 hour 24 minutes, affecting api.sentilink.com and api.sentilink.com (api.sentilink.com — API), on September 24, 2026.

resolved Sep 24, 2026, 07:32 PM UTC

The internal errors observed during the reported time window have stopped and all systems are behaving normally and within SLAs.

Started
Sep 24, 2026, 06:07 PM UTC
Resolved
Sep 24, 2026, 07:32 PM UTC
Duration
1h 24m
Detected by Pingoru
Sep 24, 2026, 06:07 PM UTC

Affected components

api.sentilink.comapi.sentilink.com (api.sentilink.com — API)

Update timeline

  1. monitoring Sep 24, 2026, 06:07 PM UTC

    There was a brief period of degraded performance from 10:18 - 10:32 AM PT (1:18 - 1:32 PM ET) resulting in a small volume of HTTP 500s being returned for API responses. We're monitoring the issue to ensure it's not ongoing.

  2. resolved Sep 24, 2026, 07:32 PM UTC

    The internal errors observed during the reported time window have stopped and all systems are behaving normally and within SLAs.

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