Sense experienced a major incident on June 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 03, 2025, 09:45 PM UTC
Today we received multiple reports of users running into issues when logging in or resetting their password. After our team was able to review, we identified an issue starting at 9:30am PST causing intermittent issues in Sense, along with being able to send Test Emails through Engage, or sending out User Account Invites in the product and have deployed a fix as of 1:30pm PST. We have confirmed these issues have been resolved, but if you believe you’re still facing this issue, please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new