Sense incident

Bulk Cleanup Downtime

Notice Resolved View vendor source →

Sense experienced a notice incident on October 19, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2023, 08:31 PM UTC
Resolved
Oct 19, 2023, 01:00 AM UTC
Duration
Detected by Pingoru
Oct 19, 2023, 08:31 PM UTC

Update timeline

  1. resolved Oct 19, 2023, 08:31 PM UTC

    Our team found there was an issue with the bulk cleanup function within our Engage product that caused cleanups scheduled between October 12th through October 18th to not run during that time frame. We have since identified the root cause of this and any active cleanup that did not run has since been backfilled and completed If you believe you have any issues due to this downtime, please reach out to Sense support at https://support.sensehq.co/hc/en-us/requests/new