Sense incident

Sense API Server Error

Critical Resolved View vendor source →

Sense experienced a critical incident on August 1, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 01:00 PM UTC
Resolved
Aug 01, 2024, 12:30 PM UTC
Duration
Detected by Pingoru
Aug 01, 2024, 01:00 PM UTC

Update timeline

  1. resolved Aug 01, 2024, 01:00 PM UTC

    Our team discovered an error on the Sense API this morning around 6:00am CST that caused the Sense UI not to load correctly, or products became unavailable during that time. We have since been able to identify and correct the error, and we are showing stability across the platform as of 7:30am CST. Our team will continue to monitor throughout the day