Sense experienced a major incident on August 14, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 14, 2024, 01:00 PM UTC
This morning our team performed a last minute needed database update that caused 500 errors while attempting to login or navigate through Sense intermittently for users. This started roughly around 5am PST and lasted for less than 30 minutes. As of 5:30 am PST we confirmed these errors are no longer appearing and all users should be able to use Sense as expected once more. If you believe you are still experiencing issues please submit a ticket to our support team at https://support.sensehq.co/hc/en-us/requests/new for our team to review