SendGrid experienced a minor incident on December 4, 2025 affecting API v3, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 04, 2025, 12:46 AM UTC
Starting around 4:10 PM PDT on 2/12/2025, our engineers began investigating an issue with mail send. Customers may have experienced delays during this time. The delay ended at approximately 4:41 PM PDT. We will continue to monitor the situation and provide another update in one hour or as soon as more information becomes available.
- monitoring Dec 04, 2025, 12:57 AM UTC
Starting around 4:10 PM PDT on 2/12/2025, our engineers began investigating an issue with mail send. Customers may have experienced delays during this time. The delay ended at approximately 4:41 PM PDT. We will continue to monitor the situation and provide another update in one hour or as soon as more information becomes available.
- resolved Dec 04, 2025, 01:09 AM UTC
Our engineers have monitored the fix and confirmed the issue with mail send has been resolved. All services are now operating normally at this time.