SendGrid incident
Stats Delays Due to Increased Latency and Timeouts
SendGrid experienced a minor incident on December 4, 2025 affecting Statistics, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Statistics
Update timeline
- monitoring Dec 04, 2025, 04:31 AM UTC
Between 01:32 to 02:12 AM UTC increased latency and timeouts were observed which resulted in delays across the Stats service, including global stats, advanced stats, and category stats. All latencies have returned to normal. We will provide another update in one hour or sooner if additional information becomes available.
- resolved Dec 04, 2025, 05:23 AM UTC
Our engineers have monitored the fix and confirmed that the delays across the Stats service have been resolved. All services are now operating normally.