Sendcloud incident

Third-party issue: Mondial Relay - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on February 4, 2026 affecting BE and FR and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 04:17 PM UTC
Resolved
Feb 04, 2026, 04:17 PM UTC
Duration
—
Detected by Pingoru
Feb 04, 2026, 04:17 PM UTC

Affected components

BEFRNL

Update timeline

  1. investigating Feb 04, 2026, 03:12 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken. Nous enquêtons actuellement sur un problème empêchant nos utilisateurs de créer des étiquettes. Affected components NL (Partial outage) BE (Partial outage) FR (Partial outage)

  2. monitoring Feb 04, 2026, 03:44 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components NL (Operational) BE (Operational) FR (Operational)

  3. resolved Feb 04, 2026, 04:17 PM UTC

    Status: Resolved This incident has been resolved. Affected components NL (Operational) BE (Operational) FR (Operational)