Sendcloud incident

Third-party issue: BRT - Label announcement issues | Problema nella creazione delle etichette

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on February 9, 2026 affecting IT, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 04:21 PM UTC
Resolved
Feb 09, 2026, 04:21 PM UTC
Duration
—
Detected by Pingoru
Feb 09, 2026, 04:21 PM UTC

Affected components

IT

Update timeline

  1. investigating Feb 09, 2026, 12:38 PM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing labels. Stiamo attualmente indagando su un problema che impedisce agli utenti di annunciare le etichette. Affected components IT (Operational) BRT (Degraded performance)

  2. investigating Feb 09, 2026, 03:11 PM UTC

    Status: Investigating We are still investigating this issue with the carrier. We will provide updates as soon as we have more information. Stiamo continuando ad investigare il problema insieme al corriere. Provvederemo aggiornamenti non appena avremo ulteriori informazioni. Affected components IT (Operational) BRT (Degraded performance)

  3. resolved Feb 09, 2026, 04:21 PM UTC

    Status: Resolved Il problema è stato risolto. This issue has been resolved. Affected components IT (Operational) BRT (Operational)