Sendcloud incident

Inbound Call Issues

Minor Resolved View vendor source →
Started
Mar 02, 2026, 09:24 AM UTC
Resolved
Mar 02, 2026, 09:24 AM UTC
Duration
Detected by Pingoru
Mar 02, 2026, 09:24 AM UTC

Affected components

Sendcloud PhoneGLOBAL

Update timeline

  1. investigating Mar 02, 2026, 09:00 AM UTC

    Status: Investigating We are currently investigating an issue affecting our phoneline support service where incoming calls are not being routed correctly. As a result, some users may experience extended wait times or become stuck in the queue. We will provide updates as more information becomes available Affected components GLOBAL (Operational) Sendcloud Phone (Degraded performance)

  2. resolved Mar 02, 2026, 09:24 AM UTC

    Status: Resolved This incident has been resolved. Affected components Sendcloud Phone (Operational) GLOBAL (Operational)

Looking to track Sendcloud downtime and outages?

Pingoru polls Sendcloud's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Sendcloud reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Sendcloud alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Sendcloud for free

5 free monitors · No credit card required