Sendcloud incident

Third-party issue: DHL Express - Label announcement issues

Minor Resolved View vendor source →

Sendcloud experienced a minor incident on April 9, 2026 affecting GLOBAL, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 07:58 AM UTC
Resolved
Apr 09, 2026, 07:58 AM UTC
Duration
—
Detected by Pingoru
Apr 09, 2026, 07:58 AM UTC

Affected components

GLOBAL

Update timeline

  1. investigating Apr 08, 2026, 11:19 AM UTC

    Status: Investigating We are currently investigating an issue preventing users from announcing DHL Express labels. Affected components DHL Express (Degraded performance) GLOBAL (Operational)

  2. monitoring Apr 08, 2026, 02:16 PM UTC

    Status: Monitoring A fix has been implemented and we are monitoring the results. Affected components DHL Express (Operational) GLOBAL (Operational)

  3. resolved Apr 09, 2026, 07:58 AM UTC

    Status: Resolved This incident has been resolved. Affected components DHL Express (Operational) GLOBAL (Operational)