Sendbird incident

Elevated API Errors

Critical Resolved View vendor source →

Sendbird experienced a critical incident on September 25, 2024 affecting Sendbird N Virginia 1 server, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 07:17 AM UTC
Resolved
Sep 25, 2024, 07:21 AM UTC
Duration
4m
Detected by Pingoru
Sep 25, 2024, 07:17 AM UTC

Affected components

Sendbird N Virginia 1 server

Update timeline

  1. investigating Sep 25, 2024, 07:17 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved Sep 25, 2024, 07:21 AM UTC

    The servers have returned operational.