Sendbird incident

Bot is not responding intermittently

Critical Resolved View vendor source →

Sendbird experienced a critical incident on October 15, 2024, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2024, 11:58 AM UTC
Resolved
Oct 15, 2024, 12:00 PM UTC
Duration
2m
Detected by Pingoru
Oct 15, 2024, 11:58 AM UTC

Update timeline

  1. investigating Oct 15, 2024, 11:58 AM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. resolved Oct 15, 2024, 12:00 PM UTC

    The Chatbot servers have returned operational.