Sendbird incident

Bot is not responding intermittently

Critical Resolved View vendor source →

Sendbird experienced a critical incident on October 21, 2024, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 10:51 PM UTC
Resolved
Oct 21, 2024, 10:55 PM UTC
Duration
4m
Detected by Pingoru
Oct 21, 2024, 10:51 PM UTC

Update timeline

  1. investigating Oct 21, 2024, 10:51 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. resolved Oct 21, 2024, 10:55 PM UTC

    The Chatbot servers have returned operational.