Sendbird experienced a major incident on March 6, 2025 affecting Sendbird N Virginia 1 server, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Sendbird N Virginia 1 server
Update timeline
- resolved Mar 06, 2025, 05:58 AM UTC
When: 2025-03-06 05:04:00 - 05:16:00 UTC Impact: Partial connections errors for new websocket requests Cause: A configuration of this specific region was not applied appropriately, and new connections could not be made during this time Remediation: Rolled back the problematic config