Resolved after 22 minutes, affecting Outbound calling, on September 6, 2026.
Outbound and inbound calling have recovered and are operating normally.
Affected components
Update timeline
- identified Sep 06, 2026, 12:03 AM UTC
We are currently unable to place outbound calls or receive inbound calls due to an issue with a third-party service provider. We are working on a solution and will provide further updates as they become available.
- identified Sep 06, 2026, 12:03 AM UTC
We are currently unable to place outbound calls or receive inbound calls due to an issue with a third-party service provider. We are working on a solution and will provide further updates as they become available.
- monitoring Sep 06, 2026, 12:08 AM UTC
An initial fix is in place and we are monitoring recovery. Some outbound and inbound calls are now completing, though disruptions remain for some customers.
- monitoring Sep 06, 2026, 12:08 AM UTC
An initial fix is in place and we are monitoring recovery. Some outbound and inbound calls are now completing, though disruptions remain for some customers.
- monitoring Sep 06, 2026, 12:23 AM UTC
Service is recovering and outbound and inbound calls are completing again. We are continuing to monitor performance as recovery progresses for all customers.
- monitoring Sep 06, 2026, 12:23 AM UTC
Service is recovering and outbound and inbound calls are completing again. We are continuing to monitor performance as recovery progresses for all customers.
- resolved Sep 06, 2026, 12:25 AM UTC
Outbound and inbound calling have recovered and are operating normally.
- resolved Sep 06, 2026, 12:25 AM UTC
Outbound and inbound calling have recovered and are operating normally.
- resolved Sep 06, 2026, 12:25 AM UTC
Outbound and inbound calling have recovered and are operating normally.
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