Resolved after 3 hours 42 minutes, affecting Web application and Event ingestion and 1 more, on July 12, 2026.
We are back to real-time processing and everything is stable. Thank you for your patience throughout this incident.
Affected components
Update timeline
- investigating Jul 12, 2026, 08:29 AM UTC
We are currently experiencing an incident impacting a large part of our services. It causes lag in event processing/alert-raising/indexing, and API errors on multiple services. Our teams are investigating with our cloud-provider to find the root cause and a solution. Thank you for your patience.
- identified Jul 12, 2026, 10:12 AM UTC
We identified network component culprit and proceeding to restore services. Thank you for your patience.
- monitoring Jul 12, 2026, 10:19 AM UTC
All services are back to normal There is still a little delay on the ingestion chain but it's resolving fast and will be caught up in a matter of minutes Our teams are monitoring the resolution and we will be able to close this incident as soon as everything is back to real-time processing Thank you for your patience
- resolved Jul 12, 2026, 12:12 PM UTC
We are back to real-time processing and everything is stable. Thank you for your patience throughout this incident.
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