Resolved after 15 hours 23 minutes, affecting Web application, on February 16, 2026.
Incident has been resolved at 18:05 as stated in previous update. All remediation actions have been identified to avoid reoccurence. Thank you for your patience during the incident.
Affected components
Update timeline
- investigating Feb 16, 2026, 05:17 PM UTC
At 17:50 one of our web-facing provider had a major incident on their load balancer product, resulting in our web UI and APIs being unavailable until 18:05. We have switched over to another provider, the web UI and APIs are now fully available. This does not impact event ingestion in any way. We are still monitoring the situation and opened a case with the faulty cloud provider.
- resolved Feb 17, 2026, 08:41 AM UTC
Incident has been resolved at 18:05 as stated in previous update. All remediation actions have been identified to avoid reoccurence. Thank you for your patience during the incident.
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