Sekoia FRA1 incident
indexation service degraded due to node outages in event storage cluster
Affected components
Update timeline
- identified Feb 26, 2026, 03:09 PM UTC
The indexation service in the FRA1 region is currently degraded due to multiple nodes going down in the event storage cluster caused by a hardware outage on our cloud provider. The incident started around 15:00 and prevents writing to several indices. Operations teams are performing recovery operations on the affected indices to restore service.
- monitoring Feb 26, 2026, 03:22 PM UTC
The indexation service in the FRA1 region has been restored following a hardware outage at the cloud provider affecting multiple nodes in the event storage cluster. Recovery operations on affected indices have been completed. Monitoring continues to ensure stability and recovery.
- resolved Feb 26, 2026, 06:45 PM UTC
Recovery has been completed, and backlogged events have been fully processed. We thank you for your patience during the resolution.
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