Sekoia FRA1 incident

indexation service degraded due to node outages in event storage cluster

Minor Resolved View vendor source →

Sekoia FRA1 experienced a minor incident on February 26, 2026 affecting Event ingestion, lasting 3h 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 03:09 PM UTC
Resolved
Feb 26, 2026, 06:45 PM UTC
Duration
3h 36m
Detected by Pingoru
Feb 26, 2026, 03:09 PM UTC

Affected components

Event ingestion

Update timeline

  1. identified Feb 26, 2026, 03:09 PM UTC

    The indexation service in the FRA1 region is currently degraded due to multiple nodes going down in the event storage cluster caused by a hardware outage on our cloud provider. The incident started around 15:00 and prevents writing to several indices. Operations teams are performing recovery operations on the affected indices to restore service.

  2. monitoring Feb 26, 2026, 03:22 PM UTC

    The indexation service in the FRA1 region has been restored following a hardware outage at the cloud provider affecting multiple nodes in the event storage cluster. Recovery operations on affected indices have been completed. Monitoring continues to ensure stability and recovery.

  3. resolved Feb 26, 2026, 06:45 PM UTC

    Recovery has been completed, and backlogged events have been fully processed. We thank you for your patience during the resolution.