Sekoia FRA1 incident
Event storage issue for specific communities
Sekoia FRA1 experienced a minor incident on May 29, 2026 affecting Event storage, lasting 5h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2026, 05:57 PM UTC
We are currently facing an issue on our event storage impacting only some customers, impacting indexation and researches. Our engineering team is actively working on diagnosing the root cause and finding a solution. Thank you for you patience.
- identified May 29, 2026, 07:12 PM UTC
The root cause has been identified, and our team is currently applying patches. Event indexing was delayed for the impacted communities, which means some events may appear late on event pages. Indexing is now running and processing the backlog. Search is available again. We will keep you updated.
- monitoring May 29, 2026, 07:50 PM UTC
The patches have been applied by our engineering team, and the situation is stable again. Accumulated logs are being processed. We will keep you updated once indexing is back to real time. Thank you for your patience.
- resolved May 29, 2026, 11:09 PM UTC
Indexing is in real-time for all communities since 23:15 CEST. Everything is stable. Thank you for your patience throughout this incident.