Sekoia FRA1 experienced a minor incident on May 28, 2026 affecting Automation, lasting 5h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Automation
Update timeline
- investigating May 28, 2026, 07:36 AM UTC
An ongoing incident is affecting automation features: playbook actions are not being triggered. Customers may experience failures of automated workflows. Engineering teams are investigating and working on a fix.
- identified May 28, 2026, 09:24 AM UTC
Engineers identified and isolated the offending playbook and restored real-time processing. A backlog playbook tasks remains and customers may see delayed automated workflows while the backlog is processed. Teams continue to work on completing the backlog.
- monitoring May 28, 2026, 09:37 AM UTC
Teams continue to work on completing the backlog
- resolved May 28, 2026, 01:03 PM UTC
All the backlog has been processed Thanks for you patience