Sekoia FRA1 incident

Automation features unavailable

Resolved after 5 hours 27 minutes, affecting Automation, on May 28, 2026.

monitoring May 28, 2026, 09:37 AM UTC

Teams continue to work on completing the backlog

Started
May 28, 2026, 07:36 AM UTC
Resolved
May 28, 2026, 01:03 PM UTC
Duration
5h 27m
Detected by Pingoru
May 28, 2026, 07:36 AM UTC

Affected components

Automation

Update timeline

  1. investigating May 28, 2026, 07:36 AM UTC

    An ongoing incident is affecting automation features: playbook actions are not being triggered. Customers may experience failures of automated workflows. Engineering teams are investigating and working on a fix.

  2. identified May 28, 2026, 09:24 AM UTC

    Engineers identified and isolated the offending playbook and restored real-time processing. A backlog playbook tasks remains and customers may see delayed automated workflows while the backlog is processed. Teams continue to work on completing the backlog.

  3. monitoring May 28, 2026, 09:37 AM UTC

    Teams continue to work on completing the backlog

  4. resolved May 28, 2026, 01:03 PM UTC

    All the backlog has been processed Thanks for you patience

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