Sekoia FRA1 incident

Storage indexing lag

Resolved after 2 hours 56 minutes, affecting Event ingestion and Event storage and 1 more, on May 17, 2026.

resolved May 17, 2026, 10:28 AM UTC

The issue with Exalog indexing and ingestion has been fully resolved. All systems have been operating normally since 11:30 CEST. Thank you for your patience.

Started
May 17, 2026, 07:31 AM UTC
Resolved
May 17, 2026, 10:28 AM UTC
Duration
2h 56m
Detected by Pingoru
May 17, 2026, 07:31 AM UTC

Affected components

Event ingestionEvent storageDetection

Update timeline

  1. investigating May 17, 2026, 07:31 AM UTC

    We are currently investigating an indexing issue specifically affecting Exalog. This is causing processing lag to data ingestion. Our engineering team is actively working to identify the root cause and mitigate the impact. We will provide an update shortly.

  2. monitoring May 17, 2026, 09:13 AM UTC

    We have identified the root cause of the issue and applied a fix. We are currently monitoring the systems as they return to normal. We will let you know as soon as the issue is fully resolved.

  3. resolved May 17, 2026, 10:28 AM UTC

    The issue with Exalog indexing and ingestion has been fully resolved. All systems have been operating normally since 11:30 CEST. Thank you for your patience.

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