Sekoia FRA1 incident

Ingestion degraded

Resolved after 7 hours 33 minutes, affecting Event ingestion and Detection, on May 12, 2026.

monitoring May 12, 2026, 02:33 PM UTC

We applied a fix and are monitoring the region which is catching the lag on events ingestion.

Started
May 12, 2026, 09:32 AM UTC
Resolved
May 12, 2026, 05:06 PM UTC
Duration
7h 33m
Detected by Pingoru
May 12, 2026, 09:32 AM UTC

Affected components

Event ingestionDetection

Update timeline

  1. investigating May 12, 2026, 09:32 AM UTC

    Since 10:43, ingestion services in FRA1 region are experiencing degradation due to the message bus. This issue causes delays and slowdowns in event processing. The engineering team is investigating to restore normal operation as soon as possible.

  2. identified May 12, 2026, 09:57 AM UTC

    Ingestion is slowly recovering. Additional cluster nodes are being provisioned to improve resilience. Monitoring continues to ensure full restoration.

  3. identified May 12, 2026, 10:22 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 12, 2026, 02:33 PM UTC

    We applied a fix and are monitoring the region which is catching the lag on events ingestion.

  5. resolved May 12, 2026, 05:06 PM UTC

    We are back to real-time indexing. Thank you for your patience

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