Sekoia FRA1 experienced a minor incident on May 12, 2026 affecting Event ingestion and Detection, lasting 7h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 09:32 AM UTC
Since 10:43, ingestion services in FRA1 region are experiencing degradation due to the message bus. This issue causes delays and slowdowns in event processing. The engineering team is investigating to restore normal operation as soon as possible.
- identified May 12, 2026, 09:57 AM UTC
Ingestion is slowly recovering. Additional cluster nodes are being provisioned to improve resilience. Monitoring continues to ensure full restoration.
- identified May 12, 2026, 10:22 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 12, 2026, 02:33 PM UTC
We applied a fix and are monitoring the region which is catching the lag on events ingestion.
- resolved May 12, 2026, 05:06 PM UTC
We are back to real-time indexing. Thank you for your patience