Playbook execution may experience some lags

Update timeline

1. identified Nov 06, 2026, 12:41 PM UTC

   We are aware that automated response workflows in FRA1 are currently experiencing delays. Users may notice that playbooks are taking longer than expected to execute. Our engineering team is actively investigating the root cause. We will post an update within 30 minutes or sooner if the situation changes.

2. identified Nov 06, 2026, 01:02 PM UTC

   We have identified the cause of the delays affecting playbooks and automation features in FRA1. Our teams are now working on the corrective action to restore normal execution times. We will post an update within 30 minutes or sooner if the situation changes.

3. identified Nov 06, 2026, 01:16 PM UTC

   The situation has slightly improved following corrective actions, but execution times are not yet back to normal. Our teams are continuing their work. We will post an update within 30 minutes or sooner if the situation changes.

4. identified Nov 06, 2026, 01:44 PM UTC

   The situation has not changed since our last update, and execution times are not yet back to normal. Our teams are continuing their work. We will post an update within 30 minutes or sooner if the situation changes.

5. identified Nov 06, 2026, 02:11 PM UTC

   The situation has not changed since our last update, and execution times are not yet back to normal. Our teams are continuing their work.

6. identified Nov 06, 2026, 02:41 PM UTC

   We have identified a likely network-related cause for the delays affecting playbooks, intake connectors and automation features in FRA1. Our teams are currently applying a corrective change. We will post an update within 30 minutes or sooner if the situation changes.