Segment experienced a notice incident on March 19, 2026 affecting Web Interface (US), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Mar 19, 2026, 07:33 PM UTC
Summary: Between 9:24 AM PST on March 19 and 9:38 AM PST on March 19, the engineering team performed a database upgrade. During this window, users may have experienced degraded performance specifically on the Audiences Overview webpage. Notification Update: Some customers may have received automated email notifications citing "Audience Run Failures" during this time. Please be advised that these were false positives triggered by the maintenance; no actual failures occurred, and all background processes completed successfully. Status: Functionality was fully restored and all systems were confirmed stable as of 9:38 AM PST. We apologize for the inconvenience.