Resolved after 8 hours 19 minutes, affecting Hosting servcies, on December 6, 2025.
Our server team have found an issue with the hardware on srv314 and all the hardware has been replaced. Now websites and servers have been functioning smoothly.
Affected components
Update timeline
- investigating Dec 06, 2025, 06:18 PM UTC
Currently, one of our servers srv314 and srv203, is down, showing too long to respond. Our server team is currently working on it.
- identified Dec 07, 2025, 12:04 AM UTC
Our server team have resolved the issue on srv203 and both server, sites are functioning normally after monitoring for 8 hours. For srv314, our server team is still working on the issue.
- resolved Dec 07, 2025, 02:37 AM UTC
Our server team have found an issue with the hardware on srv314 and all the hardware has been replaced. Now websites and servers have been functioning smoothly.
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