Securly incident

Some traffic being logged/blocked as Default Policy

Minor Resolved View vendor source →

Securly experienced a minor incident on May 19, 2026 affecting Filter and Filter (USEAST) and 1 more component, lasting 22h 31m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 11:04 AM UTC
Resolved
May 20, 2026, 09:36 AM UTC
Duration
22h 31m
Detected by Pingoru
May 19, 2026, 11:04 AM UTC

Affected components

FilterFilter (USEAST)Filter (USEAST2)Filter (USWEST)Filter (UK)Filter (CANADA)

Update timeline

  1. investigating May 19, 2026, 11:04 AM UTC

    We have detected an issue with Securly Filter related to some traffic being logged/blocked as Default Policy. Our team is currently investigating the root cause to ensure a swift resolution. We apologize for any inconvenience and will provide updates as soon as possible. If you are experiencing this issue, please check back soon for an update.

  2. identified May 19, 2026, 02:02 PM UTC

    We have detected an issue with Securly Filter related to Azure SmartPAC user traffic being logged/blocked as Default Policy. Our team is currently investigating the root cause to ensure a swift resolution. We apologize for any inconvenience and will provide updates as soon as possible. If you are experiencing this issue, please check back soon for an update.

  3. monitoring May 19, 2026, 02:24 PM UTC

    We have implemented a fix for the issue with Securly Filter related to Azure SmartPAC user traffic being logged/blocked as Default Policy. Functionality should now be restored for most users, and we are closely monitoring the system to ensure stability.

  4. monitoring May 19, 2026, 03:21 PM UTC

    We have implemented a fix for the issue with Securly Filter related to Azure SmartPAC user traffic being logged/blocked as Default Policy. Functionality should now be restored for most users, and we are closely monitoring the system to ensure stability.