Secureworks Outage History

We are seeing a delay in Delta for Unseen IP/ASN/Country/User Agent alerts, which may result in a delay of the Stolen Credentials detector. Our engineers have identified the problem and are working to implement a fix. The current maximum delay is six hours.

Our systems are operating as normal, however we are continuing to work through a data backlog. The average delay is now around five hours.

Our systems are operating as normal, however we are continuing to work through a data backlog. The average delay is just under five hours.

We are seeing elevated latency across all APIs in the echo environment. Our engineers have identified the issue and are working to resolve it.

The increased latency is from an internal service; it is causing an delay in most alerting.

HTTP data ingest is delayed in Delta due to data volume. This affects third party data ingested via HTTP and downstream alerts. Our engineers are working on mitigating the issue. Other environments are unaffected.