Secureworks incident

Alert Processing Delay

Notice Resolved View vendor source →

Secureworks experienced a notice incident on June 16, 2025, lasting 16h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2025, 09:43 PM UTC
Resolved
Jun 17, 2025, 01:47 PM UTC
Duration
16h 4m
Detected by Pingoru
Jun 16, 2025, 09:43 PM UTC

Update timeline

  1. investigating Jun 16, 2025, 09:43 PM UTC

    We're currently experiencing a delay in alert processing in the "charlie" environment. All data continues to be captured during this period. Our team is actively working to restore normal operations.

  2. monitoring Jun 17, 2025, 01:24 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2025, 01:47 PM UTC

    This incident has been resolved.