Secureworks incident

Detection Search Failures in Charlie Environment

Notice Resolved View vendor source →

Secureworks experienced a notice incident on July 28, 2026, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2026, 06:34 PM UTC
Resolved
Jul 28, 2026, 06:57 PM UTC
Duration
23m
Detected by Pingoru
Jul 28, 2026, 06:34 PM UTC

Update timeline

  1. identified Jul 28, 2026, 06:34 PM UTC

    Taegis XDR users in the Charlie environment maybe experiencing intermittent detection search failures. We have identified the problem and working on a fix.

  2. resolved Jul 28, 2026, 06:57 PM UTC

    This incident has been resolved.