Secureworks incident

Alert Search Delay in US East 2

Resolved after 21 hours 4 minutes, on June 24, 2026.

monitoring Jun 25, 2026, 02:03 AM UTC

A fix has been applied and we are monitoring the results. There may be some delays in triaged alerts while the backlog is processed.

Started
Jun 24, 2026, 03:58 PM UTC
Resolved
Jun 25, 2026, 01:02 PM UTC
Duration
21h 4m
Detected by Pingoru
Jun 24, 2026, 03:58 PM UTC

Update timeline

  1. investigating Jun 24, 2026, 03:58 PM UTC

    We are aware of a delay in alert search in US East 2 - Charlie and are working on a fix

  2. investigating Jun 24, 2026, 06:51 PM UTC

    We're continuing to work through the Alert Search outage, and are attempting actions to mitigate the issue

  3. monitoring Jun 25, 2026, 02:03 AM UTC

    A fix has been applied and we are monitoring the results. There may be some delays in triaged alerts while the backlog is processed.

  4. resolved Jun 25, 2026, 01:02 PM UTC

    The alert backlog has been cleared and service has been restored

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