Secureworks experienced a minor incident on June 24, 2026, lasting 21h 4m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 24, 2026, 03:58 PM UTC
We are aware of a delay in alert search in US East 2 - Charlie and are working on a fix
- investigating Jun 24, 2026, 06:51 PM UTC
We're continuing to work through the Alert Search outage, and are attempting actions to mitigate the issue
- monitoring Jun 25, 2026, 02:03 AM UTC
A fix has been applied and we are monitoring the results. There may be some delays in triaged alerts while the backlog is processed.
- resolved Jun 25, 2026, 01:02 PM UTC
The alert backlog has been cleared and service has been restored