Secureworks incident

Delay in Alert Processing for Subset of Alerts in Charlie

Resolved after 3 hours 8 minutes, on April 24, 2026.

investigating Apr 24, 2026, 08:58 PM UTC

There is a delay in processing a subset of Alerts in Charlie and we are actively working on it

Started
Apr 24, 2026, 08:58 PM UTC
Resolved
Apr 25, 2026, 12:06 AM UTC
Duration
3h 8m
Detected by Pingoru
Apr 24, 2026, 08:58 PM UTC

Update timeline

  1. investigating Apr 24, 2026, 08:58 PM UTC

    There is a delay in processing a subset of Alerts in Charlie and we are actively working on it

  2. resolved Apr 25, 2026, 12:06 AM UTC

    This incident has been resolved.

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