Secureworks incident

Delay in Alert Processing for Subset of Alerts in Charlie

Notice Resolved View vendor source →

Secureworks experienced a notice incident on April 24, 2026, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 08:58 PM UTC
Resolved
Apr 25, 2026, 12:06 AM UTC
Duration
3h 8m
Detected by Pingoru
Apr 24, 2026, 08:58 PM UTC

Update timeline

  1. investigating Apr 24, 2026, 08:58 PM UTC

    There is a delay in processing a subset of Alerts in Charlie and we are actively working on it

  2. resolved Apr 25, 2026, 12:06 AM UTC

    This incident has been resolved.