Secureworks incident

Alert Triage Delay in Echo

Notice Resolved View vendor source →

Secureworks experienced a notice incident on May 8, 2026, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 11:23 AM UTC
Resolved
May 08, 2026, 12:16 PM UTC
Duration
53m
Detected by Pingoru
May 08, 2026, 11:23 AM UTC

Update timeline

  1. investigating May 08, 2026, 11:23 AM UTC

    We are aware of a delay in alert triaging in Echo and are working on a fix.

  2. identified May 08, 2026, 11:33 AM UTC

    The issue has been found and we're deploying a solution

  3. resolved May 08, 2026, 12:16 PM UTC

    The issue has been resolved and triage is continuing as usual