Secureworks incident

An error in the case handling workflow resulted in a delay in case escalations. The impacted cases are being manually re escalated

Notice Resolved View vendor source →

Secureworks experienced a notice incident on May 6, 2026, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 08:15 PM UTC
Resolved
May 06, 2026, 10:04 PM UTC
Duration
1h 49m
Detected by Pingoru
May 06, 2026, 08:15 PM UTC

Update timeline

  1. investigating May 06, 2026, 08:15 PM UTC

    We are currently investigating this issue.

  2. resolved May 06, 2026, 10:04 PM UTC

    This incident has been resolved.