Secureworks incident
An error in the case handling workflow resulted in a delay in case escalations. The impacted cases are being manually re escalated
Secureworks experienced a notice incident on May 6, 2026, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 06, 2026, 08:15 PM UTC
We are currently investigating this issue.
- resolved May 06, 2026, 10:04 PM UTC
This incident has been resolved.
Looking to track Secureworks downtime and outages?
Pingoru polls Secureworks's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Secureworks reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Secureworks alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Secureworks for free
5 free monitors · No credit card required