Secureworks incident
An error in the case handling workflow resulted in a delay in case escalations. The impacted cases are being manually re escalated
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Resolved after 1 hour 49 minutes, on May 6, 2026.
We are currently investigating this issue.
Update timeline
- investigating May 06, 2026, 08:15 PM UTC
We are currently investigating this issue.
- resolved May 06, 2026, 10:04 PM UTC
This incident has been resolved.
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