Secureworks incident

Intermittent failures of playbooks, notifications, and auto-investigations in all environments

Minor Resolved View vendor source →

Secureworks experienced a minor incident on August 22, 2025, lasting 23h 14m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 04:27 PM UTC
Resolved
Aug 23, 2025, 03:42 PM UTC
Duration
23h 14m
Detected by Pingoru
Aug 22, 2025, 04:27 PM UTC

Update timeline

  1. investigating Aug 22, 2025, 04:27 PM UTC

    Engineering is investigating intermittent failures of playbooks, notifications, and auto-investigations. As a workaround, users should re-execute their command/process.

  2. resolved Sep 08, 2025, 03:42 PM UTC

    This incident has been resolved.