Secureworks experienced a notice incident on July 14, 2026, lasting 2h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 14, 2026, 07:10 PM UTC
We have identified an issue on Detections page and are actively working on getting the services restored. Please note there will be a delay in triage
- identified Jul 14, 2026, 07:10 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 14, 2026, 07:27 PM UTC
We are continuing to work on a fix for this issue.
- identified Jul 14, 2026, 08:32 PM UTC
A fix has been applied and we are monitoring the results.
- resolved Jul 14, 2026, 09:31 PM UTC
All the systems are operational and the alert / detections backlog has been cleared.