SecureW2 incident

Degraded Functionality

Resolved after 3 hours 4 minutes, affecting MultiOS and Mgmt Portal and 1 more, on March 2, 2026.

resolved Mar 02, 2026, 08:43 PM UTC

We are pleased to inform you that the incident has been successfully resolved. All systems are now fully operational. We appreciate your patience throughout this process.

Started
Mar 02, 2026, 05:39 PM UTC
Resolved
Mar 02, 2026, 08:43 PM UTC
Duration
3h 4m
Detected by Pingoru
Mar 02, 2026, 05:39 PM UTC

Affected components

MultiOSMgmt PortalCloud RADIUSGlobal-1EuropeAsia PacificSouth AmericaOceania

Update timeline

  1. identified Mar 02, 2026, 05:39 PM UTC

    Our services are experiencing intermittent functionality issues. We are currently working diligently to restore complete functionality soon. Thank you for your patience.

  2. monitoring Mar 02, 2026, 07:31 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  3. resolved Mar 02, 2026, 08:43 PM UTC

    We are pleased to inform you that the incident has been successfully resolved. All systems are now fully operational. We appreciate your patience throughout this process.

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